Residents of Rezekne municipality are actively using customer service centre services

In order to allow residents of the Rezekne municipality to receive the services of public institutions even faster, more convenient and irrespective of the declared place of residence, four customer service centres (CAC) have been operated since 2 May. They may receive the Agricultural Data Centre, Rural Support Service, State Employment Agency, Citizenship and Migration Affairs Administration, Enterprise Register, State Labour Inspectorate, State Revenue Service, State Social Insurance Agency, State Land Service.
The amount of work in customer service centres in Dricans, Kaunas, Malta and Nautrene parish in Rogovka varies because it is directly dependent on the population. Dricana parish KAC specialists/parish administration clerk Maria Zahare it is said that 20 services have been registered within five months: the most popular are services in e-environment, providing assistance for example in the electronic declaration system (EDS) by submitting changes to the tax book. Our citizens are delighted that there is an opportunity to do so on the parish, that there is no need to spend day and expense on the road by going to the State Revenue Service (SRS). You must simply identify your bank password and you can do everything in the parish. It is also possible to register the time of acceptance in the Department of Citizenship and Immigration in order not to stand in line with a new passport. VSAA customers are interested in the estimated amount of pension, explain whether a social tax has been paid. Before the election, it came to clarify the address of the polling station. Sometimes our CAC turns to pay the bill online.
Our parish residents are satisfied that there is no time to spend time and money on public institutions in Rezekne, but they can arrange these issues in the parish. I'm glad i can help people, i want to call on them to use our services more. '

Maltese CAC specialist/clerk Ineta ants it is said that in the first months of operation OF THE CAC, the activity of the people was not high, but the people currently use CAC services in the meantime: 'because our parish is large, the number of customers is enough. Today, our services have been used by 130 citizens. A popular service is a work IN THE EDS system, actively submitting disease sheets. As a branch of the employment public service is located in our building, its customers submit requests for unemployment benefit.
The CAC shall be used for the declaration of residence, as it is free of charge. Less use of paid services, such as the only dog that is registered, is mine - the rest of their domestic animals are not registered. However, it is important for people to remember that this should be done, as the penalty for a natural person for an unregistered dog is between 7 and 210 euros.
The range of services is quite broad, but the most popular cases are the most popular. A lot of things turn out to be new, but i'm working with our customers. '

Maltese civil parish Juris Krainov KAC submitted documents for the reimbursement of the annual income tax of the population. He says that the possibility of receiving overpaid taxes and using CAC services has been heard by Latvian radio 4: “I heard the radio that you can get overpaid taxes, came to the parish. I'm very glad i don't have to go anywhere, i can get these services on the spot in Malta, i've saved the transport costs and the time i'd have spent on the way to Rezekne.“ I'll tell you about this opportunity for my neighbours and relatives. ”

Maltese Alexander Afanasyev CAC services are used to submit VSAA documents for the granting of sickness benefit: “this year it was much sick, i have already submitted documents for sickness benefit, I am satisfied. All very quickly, on the second day, confirmation that the application has been received, the money is paid within a week. If you submit a personal VSAA, you must spend 3 euros on the road and the money is credited later. Unfortunately, doctors are not aware of the possibility of using CAC services. '
The establishment of national and local government service centres is an initiative of the Ministry of Environmental Protection and Regional Development (VARAM) so that citizens can receive information or advice as close as possible to their place of residence, as well as submit submissions to the public authorities.
Rezeknes counters customer service centre addresses:
In dricans: “Last house”, Dricans, Dricana civil parish;
In shame: Razna Street 38, Kaunas, Kaunata civil parish;
In Malta: school street 24, Malta, Maltese civil parish;
In Rogovka: “Last house”, in Rogovka, Nautrenes civil parish.
Diana Selecka
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